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Almost any business could be franchised if the owner sets it up to be franchised.  Strong financial performance and a replicable business model are key.  The question is, are you ready for scaling your business as a franchise?  This TFIT Franchise Ready course will show you the importance of standardized checklists, operation manuals and why it is essential to follow systems and procedures which will have the majority of any solutions to a problem which may arise.

TFIT FRANCHISE READY CERTIFICATION SEMINAR

SKU: 126351351935
C$3,250.00Price
  • COURSE OUTLINE

    FRANCHISE READY

    CATEGORIES COVERED

    DAY 1 (Session 1 Leadership)

    • Do you have the right Advisors

      • Involvement​

      • Responsibility

      • Purpose

      • Mission

    • Business Lawyer/Accountant

      • Store Entrance​

      • Establishment

      • Register

      • Service Counter/Leaving

      • Telephonically

    ​ 

    DAY 1 (Session 2 Leadership)          

    • Bank Manager Relationship

      • What is a Customer​

      • What does a Customer want

    • Franchise Consultant Advisor

      • Listening Skills​

      • Affirmative Communication

      • Using the magic phrases

      • Non verbal communication

    ​​​

    DAY 1 (At Home Work Research)

    • Videos/Case Studies

      • Franchising Videos (Good and Bad)

    • Online Survey and Stats

    • Online Q

    DAY 2 (Session 1 Financial Management)

    • How strong is your financial performance.

      • Polite Responses​

      • Careful & Intelligent phrasing of answers

      • Methods of diffusing volatile situations

    • Healthy Profits

      • Voice Modulation and tonality​

      • Phone Techniques

      • Conversational Mannerism

    DAY 2 (Session 2 Financial Management)

    • Consistent History of sustained financial performance.

      • Assume Innocence & Teaching Opportunities

      • Believe your Customer/Respond in Kind

      • Be Empathetic

      • How to Calm Customers A.S.A.P

    • Capital for Upfront Franchise Investment

      • Six Practices to Handle Difficult Customers

      • Reflective Listening

      • Optimizing Guest Experience 

      • Loyalty Program

    DAY 2 (At Home Work Research)

    • Videos/Case Studies

      • Problem Solving Videos (Good and Bad)

    • Online Survey

    • Online Quiz

    GOAL for DAY 1 

    is to 

    GOAL for DAY 2 

    is to 

    DAY 3 (Session 1 Replicable Business Model)

    • Standardization

      • Customer Service Standards

      • Affiliated Suppliers

      • Recipes and Menu

      • Administrative Task

    • Why use systems and procedures

      • Operation Manual​

      • Sales Procedures

      • Recruitment and Employee Training

      • Marketing, Advertising and Public Relations

    DAY 3 (Session 2 Replicable Business Model)        

    • The importance of Checklists

      • What is a Customer​

      • What does a Customer want

    • Then importance of Inventory counting

      • Listening Skills​

      • Affirmative Communication

      • Using the magic phrases

      • Non verbal communication

    ​​​

    DAY 3 (At Home Work Research)

    • Videos/Case Studies

      •  Videos (Good and Bad)

    • Online Survey

    • Online Q

    DAY 4 (Session 1 Scalable Business)

    • Will it work in different markets

      • Involvement​

      • Responsibility

      • Purpose

      • Mission

    • Does the success depend on you or key employees

      • Store Entrance​

      • Establishment

      • Register

      • Service Counter/Leaving

      • Telephonically

    DAY 4 (Session 2 Scalable Business)          

    • Are you able to find high quality franchisees

      • What is a Customer​

      • What does a Customer want

    • Passionate for your brand!

      • Listening Skills​

      • Affirmative Communication

      • Using the magic phrases

      • Non verbal communication

    ​​​

    DAY 4 (At Home Work Research)

    • Videos/Case Studies

      •  Videos (Good and Bad)

    • Online Survey

    • Online Q

    GOAL for DAY 3

    is to 

    GOAL for DAY 4 

    is to 

    DAY 5 (Session 1 Franchising Fit your Personality)

    • How involved are you in the day to day operations.

    • Are you ready to manage and babysit a group of franchisees.

    • Are you ready to step out of your business and hand it over to other people.

    DAY 5 (Session 2 Q&A/Certification)          

    • Summarize the 5 modules.

    • Questions

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